Thank you for choosing to bring your team out to play in a Midwest Sports Productions tournament this weekend. We know you have many choices to consider when planning your schedule and we do not take your decision to play with us lightly. It is our goal every day to create a world class experience for your team.
All MSP tournaments are sanctioned with USSSA and we ask that all teams register with USSSA by going to www.usssa.com. It is important that your entire roster be online prior to playing in the tournament. It is your responsibility to have your roster online with the correct players. The USSSA system will not award any USSSA points to teams for their final placement in the tournament if the roster is not online, so be sure to take the time to load your team.
Each park has a designated spot for coaches check-in. We will notify you before the tournament as to the location of check-in. We cannot stress enough how important it is to check-in prior to playing. Game balls will be provided.
Our team here at MSP is focused on placing the athlete first in all we do. It is our goal to provide everyone who walks through our gates with an atmosphere and experience that is conducive to youth athletics. We expect everyone to show respect and good sportsmanship to anyone they encounter – coaches, players, fans, umpires, staff and each other. We will not tolerate anything less.
There may be occasions, such as, but not limited to, inclement weather, facility setbacks, scheduling problems not the fault of MSP, and other acts of nature, that require MSP to reschedule tournament games to other nearby parks. MSP policy is to play all tournaments despite such unfortunate setbacks. MSP will do everything in its power to notify you well in advance of such re-scheduling. Upon receiving such notification of rescheduled games at nearby parks, your team may withdraw from the scheduled tournament, but you must do so prior to 72 hours of the first scheduled game. If you fail to withdraw from the tournament prior to the 72 hour period, your team will not be entitled to a refund or any other remedy.
Like many of you, Midwest Sports Productions (MSP) is closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements regarding the novel coronavirus (COVID-19) and following guidelines from these agencies and the local health departments.
The wellbeing of our guests and associates is of paramount importance.
OUR CANCELLATION POLICY:
In response to changing marketplace conditions, MSP is committed to ensuring our customers experience flexibility during these challenging times. Due to the current impact of COVID-19, between the dates of March 1, 2020 through July 31, 2020 refunds will be processed within a 90-day window after receiving a written request.
All of the facilities that we host our events at have a solid reputation for being able to handle inclement weather. Our organization and the organizations that we rent facilities from make all reasonable efforts to get our tournaments to completion. On occasion, mother nature is overwhelming to the point that events may have to be called off before their completion. On those occasions, here is our policy for refunds (these examples are based upon a 3 game guarantee tournament):
Refunds may take up to four weeks after the scheduled event date.